# Tech Support ### **Description** Tech Support for tools is very much needed on a regular basis. It is essential for every organization that the platforms work and all members can have access to their functionality. The support ranges from small support (e.g. try a different browser) to identifying bigger issues and gathering information so an issue can be created in Github. The badge holder should have a good knowledge about the DHOs tools and be somewhat tech savvy. ### **Powers, Perks, and Possibilities** * Power to respond to peoples’ questions regarding technical questions about the platform * Have the power to create a ticket on Github with all essential information (URL, Screenshot, Expected Behaviour, Experienced Behaviour) * Check if an issue is completed and mark it as resolved (inform the person who had the issue) * Possibility to answer questions about the platform in general or tag the respective person Submitted by Joachim Stroh of [Hypha DHO](https://app.gitbook.com/o/ItPDXC95VyjmbTann1Re/s/FCMkybyoHEx9UtfM60uI/) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://explore.joinseeds.earth/libraries-and-templates/badge-templates-and-library-open-library/coordination-badges/tech-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.